Purity in Every Drop.

1. Information Collection: Pure Aqua Service collects essential contact information and installation addresses only to facilitate technical services and warranty tracking.

2. Data Integrity: We do not sell user data to third-party marketing entities. Information is shared with logistics partners solely for delivery purposes.

3. Digital Security: Our systems utilize robust encryption to protect customer service logs and financial transaction records.

4. Rights to Information: Clients may request a summary of their data held by us or request its deletion following the expiration of service warranties.

5. Communications: We send periodic maintenance reminders via SMS/Email, which can be opted out of at any time by contacting our helpdesk.

1. Service Warranty: All new installations carry a standard 12-month manufacturer warranty. Labor charges may apply for non-warranty repairs.

2. Payment Terms: 50% advance is required for industrial plant setups, with the balance due upon successful commissioning and water testing.

3. Maintenance Access: Clients must provide safe and reasonable access to the filtration site for scheduled maintenance visits.

4. Limitations: Pure Aqua Service is not liable for system damage resulting from extreme fluctuations in raw water quality beyond specified design limits.

5. Disputes: All legal proceedings are subject to the jurisdiction of Ahmedabad, Gujarat courts.